Walter Mangal

Review of Acura of North Toronto

This place is an absolute abysmal mess this is the...

This place is an absolute abysmal mess this is the second outrageously ridiculous experience I've had here this time with service. First of all this dealership is way out of the way for me, but they called ME to book a free multi point inspection so I said sure why not. I figured I could get my snow tires put on at the same time and just pay for that. So they book an appointment for 5:30 weeks in advance. I battle rush hour traffic from PICKERING to get there and when I do they say that the techs only work until 4pm and they can't service my car. Zero respect for customers and their precious time, if they had any whatsoever someone would have called to let me know this before I wasted 2.5 hours driving around like an idiot in rush hour for nothing. And the worst part is I'm going to get the same tired generic response as all the other customers who posted bad reviews so let me save YOU Acura of North Toronto some precious time and just copy and paste that myself. Do business here at your own peril and please take my warning and stay as far away from this sh*tshow of a dealership as possible. TANYA booked my appointment. She's lucky I couldn't remember her name at the time.

"Our team is trained on maintaining high customer satisfaction and we try hard to improve ourselves daily. Your comments are noted and will be doing everything we can to ensure that customers like yourself are happy through out our process."