Jacob Bandy

Review of Tallgrass Taphouse

When I was sat at the restaraunt it took a little ...

When I was sat at the restaraunt it took a little long to be greeted and order taken. With the new implementations and challenges Covid has caused i was patient but not happy. When my beer was delivered Is was personally delivered by the Manager and she comped it for my wait. Immediately my experience changed in the restaraunt. I did not say anything to provoke this, she saw a problem and provided true customer service and an experience I can enjoy instead of being clouded by a first impression. To add the environment is amazing, the beer and food is amazing, and I would not hesitate to come again!