Melissa S.

Review of Sarasota Memorial Health Care ...

Unfortunately, my husband, our baby, & I just left...

Unfortunately, my husband, our baby, & I just left this ER at 5 am after waiting for 2 hours. That might not be a big deal for some Emergency Rooms, but here are the reasons why we finally opted to leave & wait for urgent care to open, instead.
1. When we pulled into the entrance, the wait time showed 14 minutes.
2.Their website says "Wait time Time is never more valuable than when you or a loved one is facing a medical emergency. That s why it is our goal to have a physician see every patient within 30 minutes of walking into the Emergency Care Centers, either at our main campus in Sarasota or freestanding ER in North Port."
3. Triage told us, within 30 minutes of arriving, that "7 rooms are being cleaned, 1 room was just cleaned, & you should be next" An hour and a half later, another couple (who'd arrived after we did) was called back before us.
4. People were constantly coughing in the waiting rooms, with no masks on, & not even covering their mouths. I had to bring it to the attention of the staff, who had visual of them, to get the issue addressed.
5. We'd already seen at least 3 other people before us walk out after several hours wait times.
Now, on the way home, extremely sick, after the long wait, no sleep, & dealing with a tired, fussy baby, all I can do is hope that we don't catch anything else, & end up regretting our visit there, anymore than we already do. In addition, I'm already dreading having to go somewhere else, which we should've done to begin with.