I have always wanted to stay at this place. But my...

I have always wanted to stay at this place. But my recent interaction has completelychanged my mind. They illegally and fraudulent double charged my credit card for a 2 day reservation $1,601.16. When their policy states they will only charge for one night to hold reservation. Additionally, they charged over more than the original stay cost. The hotel never sent me a confirmation of the reservation to this day. only to charge for a stay reserved 3 months out. They still have not responded to me about the double charges or my refund. They have raven reviews, but their reservation process is poor, they don't follow their own policies and customer follow-up is pitiful. Last, they steal your money by double charging your credit card. STAY AWAY FROM HOTELS LIKE THIS.