The staff at the hotel literally couldn't be any n...

The staff at the hotel literally couldn't be any nicer. Every single staff person you encounter has a genuine and yet exceptional service. They make you feel like family. They get to know you and really care. I'm living in the hotel for 6 months and it feels like home away from home because the staff are so caring and attentive in every aspect. Definitely the place to stay if you are in Dubai and want a "personal touch" away from all the glitz and glam.