Jeryl Mathew

Review of Walser Mazda

Updated 1/28/17: I ended up buying the Mazda CX-9...

Updated 1/28/17: I ended up buying the Mazda CX-9 Signature version from here. Thanks to Bret who followed up with me regarding my bad experience on a timely manner. I decided to go back once again and Bret did all arrangements for my second opportunity. Kudos to Nate who was my salesperson, friendly and helpful in buying process end to end. Special thanks to Matt as well. Thanks to team Walser Mazda!

Horrible. I was looking to add a 7-seater to my fleet and went to check new Mazda CX-9 on last Thursday. They gave me a lady salesperson (I am not mentioning her name over here since I don't want to ruin her career). I drove on highway for 0.5 miles only and my test drive ended up in the blink of an eye. And then comes the question "Do you like it"? I am looking for other vehicles options also and all the sales reps were very cooperative. Here, she just gave her card and that's it. I didn't get a price quote or current offers, and no followup till date. And yes, I have been to other Walser locations, they were good. I don't understand why Walser Mazda decided to go in a rough route. I went to another Mazda dealer yesterday and their response was fantastic. I took my time for the test drive, gave me their price quote, current offers, different finance options if required and also followed up via email to confirm everything is good.