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LAURA OLARIAGA GUARDIOLA

4 years ago

This hotel lacks many things to be able to say tha...

This hotel lacks many things to be able to say that we are talking about a 5 star hotel. I would say rather 3.
While it is true that it is beautifully located and that the room is spacious, there are many things that have disappointed us. The room is dark because it faces a patio (even though we booked a superior room). The bathroom is very old and very deteriorated. Also the furniture, the wardrobes and everything in general. We do not even have good wifi signal in the room. In addition our room is next to the two used by the chambermaids to store the cars and everything else, and this sometimes makes it very noisy.
If instead of 5 stars be offered as a hotel of 3, our expectations would have been lower (and realistic) and our disappointment much lower.

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