Chris White

Review of United Heating and Cooling

I have used United almost exclusively over the pas...

I have used United almost exclusively over the past 20 years and what I appreciate about them is their honesty. There have been times I was convinced I was going to need a new furnace but the technician gave furnace a good cleaning and it worked fine until I sold last house. Additionally, any time they have to come back out for the same issue, they never charge me an additional fee except and unless they end up having to put new part on the furnace (or hot water heater as happened recently). As with all businesses, is it possible they may get a bad apple every once in awhile who has come from a company who isn't so scrupulous, yes - in fact I think I got one of those guys about 12 years ago, but as with others providing their comments, I got a second opinion and then notified United of my findings and I am pretty sure that person was either let go or schooled on United's way of doing business guaranteeing it didn't happen again.