The only way you will gain the attention of any ty...

The only way you will gain the attention of any type of customer service resolution with this airport is if you raise a legitimate grievance with local news agencies, legal counsel regarding matters of negligence, misconduct, customer service failures, and shady business practices.

Allegiant supposedly operates within this airport, however I was told by sandford airport supervisors that there are zero allegiant employees working in the airport. Is this true? Is it a lie? Who knows ? If you look at Allegiant's website, they state: at every airport they serve, a customer resolution officer (or CRO) will be staffed to deal with customer service matters in person during regular business hours. Sanford airport supervisors informed me that this type of employee is not staffed there, and they gave me a phone number that was useless. Basically you will be written off and kicked down the road with no way to really resolve your issue.

If you have a customer service related incident, expect to be lied to/misinformed and written off completely. You will be directed to dead-ends and to people that are useless, hang up on you, don't call back, ect.

Don't waste your time dealing with sanford airport employees, they are useless when it comes to customer service. Instead, document the incident, take their names (which are probably not even their real names) and depending on the severity of the grievance, inform local news sources, legal counsel if there is a legal basis for complaint, media platforms, ect. There are a variety of ways to spread awareness. I am doing my part to share the customer service failure that exists in this airport.