J

Jessica Duet

4 years ago

Great and friendly staff but I wouldn't bother get...

Great and friendly staff but I wouldn't bother getting grooming services here. I took my large dog here for the first time this week for a full bath, trim, nail clipping, brushing and ear cleaning. I paid for the deluxe groom package and said "take your time". They had him back to me in 36 minutes. When I picked him up I was rushed out the door. Once I got him home I looked and he had not been brushed, trimmed and there was still goop in his eyes (normal for dogs but should have been cleaned). When i looked at his nails, they were jagged, flaked, and some weren't even cut to begin with. And they did not trim the feathering hair between his paws, after I specifically requested it.

I spent an additional hour brushing him and filing his nails at home. It appears they barely bathed him (his genital region still smelled of urine) and barely cut his nails but charged for a whole huge package.

Don't bother.

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