Previously I had posted my experience purchasing f...

Previously I had posted my experience purchasing from Ben Final my current Jaguar XJR. Recently (about a month ago), I took the car in for a software update and something went wrong. No fault on anyone's part, modern cars are complex and sometimes the perfect storm happens and everything goes wrong. Ricky in service did try his best to get my car turned around and I appreciate his friendly and helpful nature during the issues.
Despite their best efforts (and they genuinely did try), I was effectively left carless for the best part of 3 weeks. When Ben heard about this, he handed over the keys to his demonstration F-Type so that I would be mobile and able to get around. That just goes to show that if you trust a brand like Jaguar, and people like Ben Final for your car purchase, they really look after you when things go wrong. I'm glad to have gone to Watford Jaguar for my purchase.