Got terrible serves at the front desk. Was literal...

Got terrible serves at the front desk. Was literally told I couldn't rent a room. Granted, I wanted to rent a room for access to the spa pools -which are awesome- but when I was willing to change my plans and stay the night, they told me "No" just because I mentioned that was my original intention. This blew my mind and leftme with a sour taste for this place. I would have left it at that but Google Opinions asked me for my review so...plan accordingly, I guess. Or, just don't mention the spa pools. :p