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Manish Patel

3 years ago

Starting with customer service representative to t...

Starting with customer service representative to the QC expert personnel are very professional. Jason the QC/Sale Representative expert was on time, very respectful and did all safety checks. Jason explained the repair job in depth steps and provided options for new units. The job is scheduled to be completed next Tuesday, so we look forward to the installation team to come out and get the project done in accurate and in timely manner. Stay tuned for review of the installation team next week. Today we would like to give huge shout out to Jason for Awesome service experience thus far..... very knowledgeable and responsible. Thank you
The Installation Team was on time and they worked non-stop from 8:00am to 4:00pm. It was 3 crew team that worked efficient and with understanding that the task is to be done in time. All members were very respectful towards each other and communicated very accurate in order to get the job done. The old units were huled away in no time. They explained each unit that were installed in detail. They were very polite and were open to any questions regarding the units. We had great experience with the QD Inc employees. No mess left to clean up. We are sleeping in warm house today. Thank you, Patel Family

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