Disappointed! A couple things frustrated me. Only ...

Disappointed! A couple things frustrated me. Only one valet guy wore mask, several have face covering but wore it around necks as accessories without covering their faces. I understand it s their own business believing in masks but since the city still has a mask mandates and lots of your customers not feeling comfortable. Wouldn t it be nicer to hold it a to higher standard and just do the mask especially since it s a high end hotel? A security guy in the lobby didn t wear it, either (despite it s required in the hotel, well there s a sign) No concierge or staff was there to ensure social distancing or impose mask mandate. It s annoying for someone whose sister is a doctor to see this. Also, the valet asks to call 25 minutes ahead of time to retrieve the car. No phone number on the ticket, when we called the front desk they simply asked us to go to the valet station up front the hotel. Lastly, spoiler alert, there s no mini refrigerator in your room.