I bought an iphone 7 from them today and I found o...

I bought an iphone 7 from them today and I found out after I unsealed that the product is for America (ie it has no charger for Europe), something not specified on their site and I do not talk about the time spent to place the order approx. .30 o'clock, the personnel moves on

* I return with a change of stars to this review, out of 2 I will do 4 as follows: I was contacted by Mr. Mihai (Evomag manager) in the first phase I was stuck because I did not expect to be asked by the manager how he can help me in this unpleasant situation and he said that he would take care personally and weekly. next I send by courier a normal charger for the sockets in Romania.
I will not give 5 stars, because that missing star represents the staff who in my opinion barely moves.
Very strong if other managers would be involved as Mr. Mihai. Bravo

I returned with another order to them and gave modification in 1 star, the order launched on 09.10 with delivery a2 a day after 12 o'clock which was actually delivered just on 16.10.
it is the last command given to them because I have come to the conclusion that they can and this is their level, that is to say, sadly and will never rise to the standards of the competitor with the same name or in fact they have copied a little the name from the competition.

Update 29.11.2019 after some problems in managing the relationship as seen above we solved the problems that appeared with Mr. Mihai Patrascu (company manager) and I come back with a review of