Nica Andrea Maquera

Review of Du - Emirates Integrated Telec...

We ve had the most terrible experience with our Ac...

We ve had the most terrible experience with our Account Manager from DU, Muhammad Bilal. We are trying to cancel a service for over 2 weeks now and promising that someone will call me to confirm but no one did. Whenever I call this person my call is being rejected and i do not get any feedback or atleast updates about our request. We have been asking DU customer service via email and phone but no one is willing to assist us. Our company has been using the service for almost 4 years now. Can someone from DU give us a helpful account manager??? We are paying on time and we are a long time customer i do not think we deserve something like this. Do not let this kind of employees ruin your mission and vision. Ive been patient on emails and communicating with Muhammad Bilal but seems like he doesnt care at all. I hope you take action on this