Hired this firm to deal w/a issue regarding a por...

Hired this firm to deal w/a issue regarding a portion of my road being closed by an abutter. Asked them to contact the Town as well as the Road Assn. they never did. They sent one letter to the neighbor. That was it. When I pressed then to contact the Road Assn. and the Town, they stated they did not like my "tone" and dropped the case. Made it clear that contacting the Road Assn would resolve the situation as I was told by an officer of the Assn. Unprofessional