Ramen Booko

Review of The Grizzly Grill

Some friends and I had a very interesting experien...

Some friends and I had a very interesting experience here. I will preface this by saying our entire meal was eventually covered by the restaurant which was very much appreciated, and in my mind the right thing to do.

We're in town for a company hockey tournament and just finished playing 3 games, and are hungry. We had called about 3 hours ahead to make a reservation for 14 people which they confirmed would not be a problem. We get there in the evening and get seated and order some drinks, appetizers, and our meals. The drinks come as do the appetizers and a second round of drinks. About 2.5-hours later, there was still no main course and it's about 10:30pm now. A manager comes over to apologize for the long wait and offers to send some free snacks to hold us over. At this point a few of my friends couldn't stick around any longer, so they left. The rest of us stayed. We complained about the fact that there was very little communication about the delay, which was caused by a 'party of 80 people' on the top floor and their kitchen not being able to handle the capacity. They did eventually bring out the food albeit extremely delayed, and they took care of the entire bill for us. It was a pretty good burger, and the atmosphere was nice but waiting 2.5 hours for a burger isn't the best idea of dining in my mind. I really wish they had communicated this before hand, either when I made the reservation or when we placed our orders. Perhaps in the future they would either close the restaurant down for the private event, or bring in additional kitchen staff or something.