Haydee Fernandez

Review of Makati Shagri-la Manila

We had a back to back booking - in our first room,...

We had a back to back booking - in our first room, I found stain on the the bed sheet, I was disappointed but I didn't mention it to my husband cuz I know he will definitely say something considering the price per night here and possibly blame me cuz I insisted staying here... in the next room assigned to us, we found a pair of used complimentary slipper on the floor - this time I couldn't help it but asked my husband, am I supposed to use the slipper someone already used??? Made me think if the the rest of the beddings and towels were changed or recycled for the next guest/s (us). We are disappointed considering this is a 5-star hotel?

Breakfast is not impressive - my husband even said, there is nothing like the breakfast at the hotel we previously stayed at.

The hotel lobby looks nice.