J

Johnny C

3 years ago

The lobby is nicely renovated but the rooms aren't...

The lobby is nicely renovated but the rooms aren't. Stayed at a 4th floor room and the bathroom walls had black stain on them. The wifi dropped a few times at night. The worst of all is that the wall is super thin and next door's TV was blasting the whole night into 12am. I called front desk about them around 11pm and they said security will be sent to talk to them. The noise stopped at 12am. Guess what, aroudn 4:30am the loud TV noise is back up. This is a terrible place to stay for the super thin walls and I don't know if security actually did anything. Will never come back. Also, the diamond benefits suck here, points and breakfast. Usually other doubletree have water bottles included for Diamonds or have water in the lobby. This one has none of that.

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