Floriano L

Review of Nital S.p.A.

Very bad assistance,

Very bad assistance,
contacted by asking a specific question, they answer me with the usual pre-packaged mail in which they say to send the product for an estimate of the cost of the repair, too bad that I have not requested an estimate of the cost of the repair !!

In this case, my request related to a child's camera that almost caught fire 3 days after the warranty expired (luckily we realized it in time or who knows how it would end), I asked if a warranty intervention could be foreseen , having expired just 3 days ago.

... bad support, they lost a customer.