Lindsey Pike

Review of Eastbrook Homes

Our building process was as expected. Our home is ...

Our building process was as expected. Our home is what we wanted with no major issues. Customer service after close has been a joke. We discovered we were lied to on many fronts to make a sale, including the removal of more than a dozen mature trees we were promised would stay in order for EB to squeeze in one more lot. We were told in writing our HOA fees were high because our roads are private.... our roads are public and maintained by the county. What s worse is they refuse to address these problems or correct them or even just apologize and say we messed up . They just ignore you. Scam artists is what they are. Beware if you are looking in Preservation Lakes, they will tell you what you want to hear until you sign off

Update: Eastbrook reached out after seeing my review. I m ecstatic, been trying for 6m to talk to someone who would do something. They ve promised to to work with us to find a fair resolution to the tree issue. Will see if they follow through.