Nurse Doug

Review of Sugar Creek Campground & Canoe...

Our calls, six in total, were never returned. We w...

Our calls, six in total, were never returned. We went to Sugar Valley Canoe Rentals anyway, hoping for the best. We were told all canoes had been rented. Reasonable considering it was Friday the 3rd of July and a very nice day. When we asked we were told "We get four-hundred messages a day" (acknowledging messages were received), which was "too many to deal with", that "We don't listen to the messages", and, "We don't return calls." The outgoing messages on their machine had been changed perhaps daily, reporting the water was too high, then, it was going down, demonstrating there outgoing message was being attended to. I believe there could/should have also been a part of the message stating Friday, and any other applicable day, was completely booked full. Sugar Valley Canoe Rentals has lost any potential future business from us forever. If there were an option to leave zero stars I would rate them at that.