Judy M.

Review of Bruno Air Conditioning

Pete was the technician that initially came to do ...

Pete was the technician that initially came to do our inspection. Turns out that our unit needed attention and eventually we opted to get a new unit after Pete thoroughly explained the pros and cons. He was very knowledgeable and answered all of our questions. Admittedly, we did have a scheduling issue but I spoke with Melody who made me feel like my concerns were valid and she immediately got us in touch with Donald, the technician supervisor, who assured us that the schedule would be worked out to our satisfaction. We are now the proud owners of a new and cool AC unit, but the coolest thing was the team of exceptional professionals that assisted us with the process from beginning to end. Pete, Melody, and Donald were consummate professionals and provided fantastic customer service, we couldn't be more pleased. Thank you so much. We will be happy to recommend your service to others.