Rachel Villarreal

Review of Jiggs & Neil

This is by far the worst rental company that I hav...

This is by far the worst rental company that I have ever had the misfortune to conduct business with. The secretaries working at the office were incredibly rude from the beginning, and I cannot say the experience got any better from there on out. The application process was incredibly long, it took almost a month for them to approve my application and clean the house for it to be ready to move in. They didn't even give me a call to tell me I had been approved! I had to hound the realtors to find out if I had been approved, and then again to get a conclusive move-in date.
I was in a short term rental, so I sent in my 30-day notice within a month or so of moving in. There was no confirmation that they even received it, and I once again had to hound the staff to find out if they were aware of my move out date to ensure they would be prorating my rent and utilities.
After move out, it took them over a month to return my deposit, and they took out a larger than normal amount for "cleaning" even though I had only lived in the house for a month and a half and left it clean. They only returned my deposit after I threatened legal action against them.
All in all, if you have any other choice for rentals in the Roseburg area, please take it. This is a horrible company to deal with and I will never recommend them to anyone.