J

Royal Auto Collision exceeded my expectations and ...

Royal Auto Collision exceeded my expectations and went above and beyond to make my experience a pleasant one. I am so happy with their work that I will be going to them for any type of work for any vehicle in my family.
When my brand new 2020 mustang GT got hit in the parking lot, I was devastated to say the least. People who know the auto industry well advised me to take my vehicle to Royal auto. They said that it may be weird to hear this but my vehicle will come back better than new. I thought that was something they said to comfort me but nope, when my vehicle returned from royal auto, it looked absolutely brand new. It literally felt like I was taking delivery of my Mustang GT all over again.
I work at a dealership and I park my car in the company's parking lot. I have had people who work in industry including technicians, detailers, painters approach me and tell me that my car looks absolutely stunning. They could literally find no fault with any work done on the vehicle at all. These are people who work on vehicles for a living and every one of them asked me where I got the work done since it was immaculate.
One funny thing about this is that when I picked up my Mustang GT, it actually came with a panel defect. The original hood from ford did not line up perfectly with the front headlamp. It was a defect from the factory so I did not care much. So when my car came back, I instinctively went to see if they had fixed it and they absolutely had !!! It lines up perfectly now lol.
A big thank you to Craig, Maroon and all the people at Royal Auto who worked on my vehicle and brought it back to life. It is weird to say this but it looks even better than when I picked it up.
Their customer service was top notch, they kept me well informed throughout the process and any requests that I made of them were handled efficiently and courteously. They had worked on my Girlfriend's mustang last year and she was thrilled with their work. I can honestly say that without a doubt, that if you care about your car like I do with mine, you should have people that are 100% professional work on it. Having your car in an accident is bad enough, you want people working on your car that give you a complete peace of mind, I found Royal auto collision to be those people. I will be recommending them to all my friends, family and Clients alike.

Comments:

No comments