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I've been a customer for about five years. Mainly ...

I've been a customer for about five years. Mainly motor clothes, parts and accessories, and service. At almost 70 years old, my riding days are coming to a close sometime in the next 10 years. Sometimes the sales people at Adam Smith come on a little strong, but a firm statement that you are not interested in a new motorcycle, will shut them down. A few of them may look like sad eyed gigantic, bearded, tattooed puppies when you make that clear (politely), but hey....they gotta eat too.

I bought my last motorcycle in 2010, a CVO Street Glide that I have heavily customized, and put about 50,000 miles on. My main experience with Adam Smith Texas H-D has been with service. It's excellent. The techs are through and do a good job. I had an electrical problem, caused by a bad installation of third party gear, that they worked on for days. I'm certain they only charged a small portion of the real labor involved. In another instance they did about $2,000 in work at no charge under my H-D ESP.

More recently, I decided to move to Taos, NM, and needed to store my CVO Street Glide for an extended period. In addition, I recently had surgery that kept me from riding during that period. When they learned I was a Vietnam Veteran, they picked the bike up in Colleyville, stored it for almost three months, and I expect to pick it up in pristine condition, freshly washed on Thursday. The charge: $20.00. Don Morefield, Assistant Service Manager told me they usually only store bikes for deployed active duty military at no charge. I only hope the dealers in Santa Fe, NM, or in Alberquerque, NM are half as good. Thanks to Don, and the service manager, that approved the storage at such a ridiculously low charge.

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