R

Robert Malachek

4 years ago

Hello poorly run store,

Hello poorly run store,

You should be sorry to be such a disappointment and the only confusion appears to be between store ownership and it's employees.

My records indicate that after I finished with your PPTQ, I in fact, wanted to spend more time in your store and participate in another event, the Magic Open House, that was concurrently running alongside the event I just finished participating in. When I asked "What can I do to get a promo" the staff responded with "ONLY brand new players get the promo" and basically laughed at me when I wanted to play games or whatever I had to do to earn the promo. I would have been happy to teach new players and in fact did assist with some rules questions that the people playing casually had.

If you would like to not be a horribly run store I encourage you to actually give out the promotional cards for the events that people attend at your store. Or at least educate/inform your staff of how you intend to distribute promotional cards because the treatment I received was abysmal.

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