Lauren is the nicest person that works there howev...

Lauren is the nicest person that works there however Leann can be a bit tricky to understand. I get the feeling that she doesn't like people very much. After dealing w leann I come away feeling uncomfortable and unwelcome. she doesn't like to explain The products that she should be showing me how to use. So leaving me to figure out myself how to work my hearing aids and accesories at home via internet. Overall a very confusing and demeaning ordeal.