Tim Mellows Review of Prestman Auto
I am baffled this place has such high reviews on g...
I am baffled this place has such high reviews on google especially when I go to other dealership-rating sites and see the reviews are closer to one or two stars. I suspect they have some sort of google-account generator that creates a new identity and they leave a 5-star review just to boost the overall rating. I wouldn't be surprised because a lot of the 5 star reviews have only reviewed one business, Prestman Auto; I also wouldn't be surprised because that's exactly the kind of move I would expect Prestman to pull, but, I can't prove it.
They withhold a lot of information. They have next to no information about their salvage titles (all their cars are salvage titles) or if they do have that information they choose not to share it.
Their website is very misleading. When something I saw in person didn't match what I saw online, usually something about vehicle highlights, they told me it was an IT issue and they were working on it. I think that's a lie because it's been months and the same untrue stuff is still on their site but I'm guessing they leave it up because it makes their cars look better.
The finance manager is what really set me off. He kept trying to hide the fact there were other warranty options than the one he wanted to sell me, and even the fact that it was completely optional (the website said the car was still under factory warranty but that was another thing they said they were trying to get IT to fix). I felt he was very condescending, he insinuated I would be stupid not to do what he said, told me something bad would happen to me if I didn't purchase his warranty, and used other fear tactics to try and scare me into signing. Meeting with him signaled too many red flags and I decided to leave Prestman. I didn't feel right about doing business with that kind of character.
I did not have a good experience with Prestman. From my experience, they are very lacking in integrity. They aren't stupid, in fact they are very cunning, so if you absolutely have to do business with them, just make sure you are on guard. Look up the vin number online and try to find the auction where it was purchased to get the full damage report. Know that every car they sell is salvaged, so do your research independent of them and make sure you're okay with that. Know that many of the car highlights you see online may not be applicable (but IT is working on it!). And know that you're likely (at least in my case) to pay an additional 33% of the "final cost" listed online. Or. Just don't go to Prestman and you can avoid all this hassle.
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