Jose Gonzalez

Review of Audie L. Murphy VA Medical Cen...

Received a voice message today. The message only s...

Received a voice message today. The message only states that i need to call to set up a follow up appointment with my primary care provider but does not state the reason. I called the number back which is for an operator and i spent 15 minutes with a person that couldn t find anything in the system. Why is it so difficult to set up appointments and why is the system not more detailed? You all must deal with people that don t have anything to do all day. I cannot waste time trying to set up an appointment and not know what it s for. At first i had a very good experience with VA but lately it seems as though they are slacking. Hope someone reminds them to be precise in their job.