As diamond members, we rented three rooms to celeb...

As diamond members, we rented three rooms to celebrate my sister's graduation and recent wedding. When asking if my sister at least could get a complimentary upgrade, we were denied. When asking if we, as diamond members, could receive complimentary covered parking, we were denied. When asking if we, as diamond member, could have a different room because the room they placed us in was adjacent to a room with very loud children, we were offered a room on a significantly lower floor as the only option.
We will absolutely be canceling our membership with the Hyatt group. There simply is no point staying with them or showing them any loyalty as they simply offer little to no incentive to do so.