Manfred K. Wolff

Review of HOTEL BAYERISCHE HOF/HOTEL SEE...

Horror and price fraud. At the end of May I arrive...

Horror and price fraud. At the end of May I arrived with my family (wife, children 13 and 15) directly in Corona Lockdown. We were among others if the police call there, the hotel forces them to pay several hundred euros more without a price table that is ever visible: after the corona lockdown, our first trip for three days. As I said with a wife and two children. At check-in I was ("My name is Doctor Stolze, I'm the owner here!") Seriously, even loudly in front of other guests in the foyer, accused of "ZECHPRELLEREI (!!!)" because a) the children were both under one year old from Expedia. I assure that, as usual, I had given the ages correctly in advance. We had just arrived and my resilient credit card was deposited. Brawling ?! And b) because I refused to pay an additional hundreds of euros. "You can also leave immediately, then you will of course not get the paid EUR 1,200 back for the three nights." (Original sound proud). "Either you pay now, or I call the police." (Original sound proud) The one from "Dr. Proud police officer Mr. W., who was called in after 10 minutes, (who then meekly passed on to his headquarters by radio that it was not a brawl), recommended an (economic) agreement. Actually it was none of his business anymore and he should have left the place if I found an incorrect accusation against me. So he continued to participate. "Dr Stolze" handled more than 30 minutes without verifiable lists and brochures with their own numbers, the origin of which remained beyond me. First he wanted 1,500 more with two better rooms. Then a total of 4,300.00 (again to understand: two rooms, three nights, wellness area closed, madness!) Then he wanted 800.00 more as the "last offer" (EUR 2,000.00 instead of 1,200.00 as originally booked!). With two better rooms. Since I had my wife and my children with me and I was threatened to withhold the paid 1,200 euros if I left immediately, I got annoyed and agreed with the further presence of the policeman W. 66% more. In retrospect: horror. Has the Dr Stolze Group with the other hotels on site already been financially stricken so that it is as dubious as my opinion with cone players or trick thieves? In addition, I called the hotel four weeks earlier and checked everything again. Unfortunately I hadn't written down the lady's name on the phone. I also mentioned the age of the children. Why is the Lindau police involved? A day later, when I received a phone call from PW Lindau, Mr. W. (police) refused to confirm that he was called for "brawling" ("Please let me out of there, I only went there for a colleague." ... ") Aha. Who is the normal colleague or acquaintance at the Lindau police for Dr. Proud "? Guys, what's going on ?! Oh yes, the hotel: Well, if you like the charm of the 80s with brass, thick carpets and kitsch this time it is ok. The staff were otherwise very friendly. The view from the rooms was great. Nevertheless: Hopefully the hotel will soon be under new solid management.