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Rosalie Hodgson

4 years ago

Long wait to queue to get in. Frustrating when boo...

Long wait to queue to get in. Frustrating when booked online. Staff were rude and found only one staff member on to serve at each place bought things was insufficient for the crowd waiting. Three of the main rides were closed and queues for toilets.quite disappointed considering the rave reviews. A paraplegic lady on own was told couldn't do a ride as had no one to accompany her. My 21 yr old son overheard and offered to be with her. Management refused as he has a fast past and she did not so she would be "jumping the queue". Unbelievable!! That poor ladies circumstances an exception should and could have been made...overall the whole place needs a pr day and managed a lot better. Why they need a photo is ridiculous as they have their money...Disneyland & other major theme parks do not do such a time waster and still put thru thousands more people in a day with limited booths available and half the wait.

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