Author Shavonne L. Jackson

Review of Crowne Plaza New Orleans

I booked thru a 3rd party online but called to con...

I booked thru a 3rd party online but called to confirm everything, Lucian was amazing on the phone! He was very patient, answered all of my questions & was so helpful and even submitted my preferences. Good service is so rare these days. The hotel is beautiful inside, very welcoming upon entering, perfect convenient location and I love the extra security on elevators. Beds were comfy, huge TVs, great views. I had 1 small inconvenient issue while there and called & spoke w/a manager, Trisha L. She listened patiently & handled the issue to my satisfaction. Great service overall, can t wait to stay here again! Highly recommend!