This is the worst trip in my life.

This is the worst trip in my life.

I bought a tour on Kangaroo Island for 2 days (November 7-8, 2018) with Groovy Grape Tours.

When we got on the bus, there was luggage on the aisle, through which we had to step over. At the request to remove the suitcase from the aisle, the driver-guide did not respond.

The driver-guide talks to people older than him, as with children, and says stupid jokes.

I asked the guide questions, but he ignored me. After that, I asked how to stop the tour and leave. The guide said that you cannot do this and he will not help us.
We had to not go on excursions and sit on the bus. We ate nothing and did not drink a day and a half.
I hate to sit at the same table with a blunt guide.

On the first day at 9pm, the driver-guide drank strong alcohol.
With 7 am the driver to carry people all day is not safe to ride with him.
To my requests to call or answer some questions - the guide did not respond and was frankly rude.

As far as I understand, we had booked another hotel - Vivonne Bay Lodge. When we asked why we were settled elsewhere, the guide began to ignore us.
When we went to the toilet, the driver began to mock, closed the bus and left. We had to wait for an hour for him. It was very cold outside.

We were left at the cruise terminal on Kangaroo island. Now we ourselves will get to Adelaide.

I will try to make a very bad advertisement for your company.

I want to explain a little
The tour program is good.

We wanted to interrupt the tour in first day 3 hours after we arrived on a kangaroo island, only because of the guide.
We wanted to call the company but the phone written on the bus advertisement was not available.
Perhaps if the phone was available the problem could be solved.

When the guide realized that we want to contact his company, he began to ignore us and be rude.

He refused to help us.

In the evening he drank a lot of alcohol and was rude to us.

We had to sit on the bus and not go on excursions.

We left just for this reason.