Whoever is answering the phones after hours is abs...

Whoever is answering the phones after hours is absolutely completely useless. I called to find out information about the attempted child abduction due to a very similar incident 2 nights prior and I was told by the gentleman answering he doesn t know what I m talking about he doesn t watch the news.... correct me if I m wrong, but shouldn t people working at the sheriffs office know about someone attempting to kidnap a child?