Jo T

Review of Doubletree Guest Suites LbV

My stay at this place has ruined my entire percept...

My stay at this place has ruined my entire perception of Hilton. Our reservations were cancelled for a different hotel in the area because Hilton cancelled. It has been over a month and they still haven't issued a refund.
As we came into the room, it wasn't clean. There were ants. Front desk staff was hardly present. Room cleaning was not cleaning. No vacuum, no changing sheets, no picking up towels, just a refill of supplies. Let corporate know and received no reply.