Unprofessional. This company called me and had th...

Unprofessional. This company called me and had the audacity to start discussing my medical information before properly verifying who I was, which is not proper. Then the manager I spoke with had the nerve to be defensive when I expressed my concern. If they are trying to obtain medical information about someone they need to follow the proper protocol. Please hang up and call the medical service provider and deal with directly.