Went in for the fuel pump recall and passenger sid...

Went in for the fuel pump recall and passenger side mirror issue. Fuel pump was replaced according to paperwork, I hope. Why I say this? Passenger side mirror was not fixed and probably never looked into.

The gentlemen I spoke with at the dealership, maybe the service manager tried to make excuses to avoid dealing with the issue. I told him that my vehicle was ready according to the text, he said I don t know who sent you that text . He said we didn t charge you for looking into this issue . Did you get into an accident by chance ? When I brought up warranty, he said the vehicle is out of warranty . He didn t realize my warranty is good for another year.

The fix to the mirror is that there s 2 motors, one of them needs to be replaced. Yes, this is coming from the customer and not the experienced, I hope, service manager from Lexus.

I will not bring my vehicle into this dealer for service anymore since they do not respect customer s time.