Steven Tiner

Review of Outreach, Inc.

if I had written this review a year ago, it would ...

if I had written this review a year ago, it would have been 5 stars. I can no longer brag on Outreach. When Dawn was there, she helped me tremendously with projects. I emailed Dawn on January 18th this year, unaware that she had left the company. I was responded to by Mark Radich on January 19th telling me that he would be handling my projects now that Dawn had left the company. I immediately emailed him the project and told him that it would be easier for us to speak via telephone about it. he told me to call at my convenience. I did call and left him a voice mail that same day, January 19th to call me back. A week later, on Saturday, January 27th, I emailed him and told him that I'd still not hear from him after a week. He told me he had not gotten the voicemail but would have Marybeth to contact me about my project. Today is February 15th and I still have no contact from them. Clearly, Dawn was running the company and without her they won't even respond to you. I'm moving along. I won't do business with a company that can't bother to contact you back.