We bought a used Sienna from them, and the experie...

We bought a used Sienna from them, and the experience was about as painless as it could be. We especially liked our salesman, Fred Moini. He was helpful, informative, and low-key, and never made us feel pressured. During the first visit we told him up front that we weren't planning on buying that day, but it didn't keep him from spending a lot of time with us. He remembered us when we came back 3 weeks later, and helped us find the right car. The actual sale process was relatively fast, and the finance guy didn't try to talk us into padding it with stuff we didn't need.

FWIW we'd bought a new car from them 10 years ago, and that was also a very good experience.