Appalling. Don't tell you when coming. Then say th...

Appalling. Don't tell you when coming. Then say they've made appt so you prepare, move stuff, wait around, with tub u der leaking boiler for ages, and apparently they aren't coming, but don't tell you, seems they decide to book you in in over a weeks time instead, but don't let you know.
And this boiler has leaked, had issues, and broken down, so many times, it ought to have been replaced really. We had 3 months of no heating or hot water the winter before last, lots of visits, including a chap from 3 hours away, until finally one of them actually sorted it. Although it's still losing pressure all the time and leaking in 2 places. Nobody has let us know they're not going to come today as the engineer said. Or that they have booked it for next week instead. And we didn't know they were coming last week until I had a text "reminder".
We have to move lots of heavy stuff out of the boiler cupboard for them to come. This is far from the first time it's been pointless. Now its6all over the dining room in the way, for no reason!