Haley Brandeberry

Review of Safeco

Waited 7 hours for a tow truck. Called the SafeCo ...

Waited 7 hours for a tow truck. Called the SafeCo road side assistance customer service, who sent a tow truck to the wrong address, two more tow trucks were sent that could not provide correct service as I did not have the keys and couldn't put the car in neutral. Although I made my situation and needs very clear, the incopitence and lack of customer service of the representatives, my needs were never met. No idea what I'm paying for through SafeCo. Worst company I've ever delt with and wasted my entire day. Thank you SafeCo!