By far the worst nursing home in Westchester Cou...

By far the worst nursing home in Westchester County!!! We agreed to place our grandfather there so he would be closer to family and within a week my family and I realized what a colossal mistake we had made!!!! Now, keep in mind, he was there for rehabilitation and family visited DAILY!!! Multiple times a day in shifts. Day one upon admittance, roaches crawling on the floor of his room (which by the way, he noticed!!!). By day 2, he was wearing clothes that belonged to a resident across the hall. Not the same room (which I could understand) but ACROSS THE HALL!!! His hearing aides were lost which by the way, comes out of pocket since insurance covered the initial pair. The cost $3500!!! So we had asked for a schedule as to when he would be receiving services so a family member would be present to properly insert his hearing aides (which would ensure that he would be able to hear directives from the therapists) and we would remove them once his therapy sessions were completed for day. This would also ensure no further loss. We made it VERY clear that we were more than willing to do this since Sprain Brook Manor claimed ZERO responsibility!! Let s jump to a week in...now keep in mind he was there for rehab which also meant speech & physical therapy....it was determined that services were to be discontinued!!! Funny because his medical insurance entitled him to THREE MONTHS of therapy!!! It s week ONE!!! So I decided to get the head people to meet w myself and my family. The powers that be decided to discontinue his services for physical therapy & speech bc he wasn t progressing !!! A week in and they decideD to D/C services he was entitled to receive?!?!? AND, here s the best, his Physical therapist WAS NOT aware!!! Now, maybe I m crazy but I m pretty sure I m not -it IS the provider who determines the level of progress, not those sitting in an office all day!!! So I did my homework as well the speech therapist was meeting w my grandfather approximately 45 min after being given a dose of meds -meds which had side effects of making one drowsy and lethargic. Now if you or I were drugged w/ a med that had those side effects, we wouldn t be progressing either!!!
So I decided it was time to spring the old timer out of there!!!! I put all necessities into position for his arrival home w family -therapists weekly, hospital bed, Walker, commode, case worker visits, etc.
Now, I notified them as to the date and time I would be picking him up. PLEASE KEEP THAT IN MIND!!! Upon my arrival, I found him in the community room/feeding area slumped In a wheelchair!! His pajama pants were at his ankles and he was soiled through TWO diapers!!! YES -2 DIAPERS!!! AND they were expecting my arrival?!?!?
The process to get all equipment needed at home meant that he stayed there slightly under 3 weeks. In that time, he lost 22lbs!!!
Now, you may read this and think it s just a one case scenario and I agree bc I too have read/heard that one horrific story. Now, I am that family member who witnessed the worst care 1st hand and my family and I were there DAILY!!!
So I often wonder, had we not gone there daily, how would he have been treated??? Because the level of care was an ABSOLUTE DISGRACE!!! ABSOLUTE DISGRACE!!!!