I recommend NOT considering this dealer if you're ...

I recommend NOT considering this dealer if you're interested in the used cars they have in stock. I can't recommend them in general either because of how bafflingly bad their service was. My wife and I went here to check out some of the used vehicles they had in stock and advertised on their website. They could literally could not have provided worse customer service because they provided exactly none. We checked in, told them in general what we were looking for, and were told by a salesperson to have a seat and he'd be with us. He tried to give the impression it wouldn't be a terribly long wait. He gave us no indication that the wait could be quite a while. We waited a good hour then decided to give a call to another dealer to see if they were less busy and if they could see us soon (they could and saw us as soon as we got there). Before leaving we stopped by the desk again to see if having another dealer waiting for our business would at least motivate them to give us a real estimate of how much longer we'd be waiting if we wanted to stay. Nothing. No "hold on, I'm sure we can get you seen within about X minutes". No "sorry we're so swamped today. Let me get you a card and get your number so we can set something up". Nothing. Just a wave goodbye. Mind you, for cars this dealer chose to carry and is presumably trying to sell. I understand some days are busier than others.and also that if you're buying a used car at a brand name dealer, not bargain Bob's lot, you just might have to wait longer than new car buyers. That's fine and just reality. There are polite ways to clue someone in that they're just going to be a low priority on this particular day, but still, you know, try to sell those used cars taking up space on your lot. They gave us zero hints subtle or otherwise that we'd be wasting our time there, and showed zero concern we were leaving instead of sticking around to try to work with them to get a car off their hands. If you don't want to sell used cars, don't carry them and don't advertise the trade ins that come through before you get a chance to trade them off to other dealers. And if by chance you don't want to sell to a Latino, go out of business please.