A great big hotel, great food and very nice staff ...

A great big hotel, great food and very nice staff in the restaurant.
After a long journey of 18 hours, we were very poorly received by the female receptionist who was the manager. She was very overbearing could have needed a course or another job !!
Strongly considered turning in the door and finding us something else.
The room was very good, but unfortunately it was so loud in the air conditioning that we slept poorly. We were close to the elevator, so we heard we walked around the clock without air conditioning.