Susanna Perez

Review of Broadlawns Medical Center

My husband has went to the Family Clinic an seen D...

My husband has went to the Family Clinic an seen Dr Mathes for several years an we have never had any complaints with her,her nurses or office receptionist, until this past week. I have never been treated so rudly as I was by the nurse Gina as well as the pharmacist on duty.I just made my 3rd trip this week to get my husband his medication an test supplies for his diabetes, the strip's as well as lancets were not ready even tho the nurse personally called to tell me they were. After leaving I called again to ask why I was told the were there when in fact they were not! Nurse Gina told me that she just (for the 4th time) called them in...After asking if she was sure they would be ready for pickup tomorrow an explaining to her that each time I am driving across town for nothing...She said "well that's what happens when you have Obama care! An she then hung up on me!!!! I am not sure who to log an official complaint with so thought I'd post it here. Thanks for reading an I hope your experience is better than mine.