Bought a Smith Brothers sofa and love seat from Ch...

Bought a Smith Brothers sofa and love seat from Chariho Furniture of Richmond RI in 08/18. Delivered to me 10/18. Everything was great until 02/19 when the sofa starting making a popping noise. Repair man came and made a "repair" though he thought there was a structural problem and his fix may not last. It didn't and in the end of 04/19 the sofa went back to Indiana for repair. Returned to me in June and still made popping noise. 0n 6/27/19 sent back to Indiana for repair and returned to me in Aug 2019.. Still made popping noise so the owner of Chariho Furniture and the Rep from Smith Brothers John Ford came to my home to investigate. The owner of Chariho tried to tell my husband and I the sound we were hearing were the moving parts of the sofa (he said like the sound you hear when you recline a recliner)My sofa and love seat are stationary. The decision was finally made the first week of September to replace my sofa .Due to my upholstery being out of stock I received my 2nd sofa on 11/9/19. Before the delivery men left I said let us sit on it and verify it doesn't make noise. It made a loud clicking noise when you sat on it and then again when you got up. I made a video and sent immediately to the furniture store and to the rep John Ford. I refused the sofa and had them bring back in the original sofa.I asked for a refund of my purchase and was told I had a lifetime warranty and that the problem with my second sofa was being fixed. In addition I was told it was probably what was wrong with the original sofa. The springs were"catching" on the foam that covers the springs and frame. Owner of Chariho also stated we needed to sit further back on the sofa seat as we were over compressing the springs. You can't make this stuff up! 2nd sofa redelivered to me on 11/23/19. Was fine for a short time until it started making a thunking noise when you sit on it. Chariho states there is nothing they can do and says I have to deal with the rep.Neither the owner of Chariho or the Rep from Smith Brothers has come to inspect this 2nd sofa. He finally reached out to me in January to tell me he sent my video to Corporate and there is a defect and they are making me sofa #3. And they can't believe they didn't have more complaints. I sent him my arm cover so that they can match the upholstery again and that was the last I heard from him. I have texted him , I have called him and no response. So I guess my next call is to my attorney. This set cost me $3300. This company does not make quality furniture. I have kept every text and have a record of my calls. Buyer Beware. Zero stars for this company and rep John Ford.