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Review of Kendall Toyota, Lexus of Kenda...

The worst experience in car buying of my entire li...

The worst experience in car buying of my entire life. I purchased a 2012 BMW from Edwin who sold me a car that had engine problems and they covered it up for the sale by resetting something in the car. He was not even kind enough to make sure I purchased an extended warranty to help me even just a little, but he could not even do that. After 20 years in the business you would think he would have some conscience but he did not. It doesn't end there though. The finance guy Duglas sold me a maintenance package that was useless because it's a Toyota/Lexus dealer and they cannot service BMW's. I found this out a month later when the check engine light came on and a huge whistle in the engine came on. Don't TRUST ANY OF THEM. I made a complaint with the BBB and I am trying to get the Channel 7 news to make news special on dealers just like this. Did you know that the guys in the service department in Lexus all earn by commission? Which means that they may be telling you your car needs something it does not just to make their paycheck for the week. I will NEVER buy a Lexus and I will NEVER buy a car from these losers.. Not sure how they sleep at night!